Richmond Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement is made by Richmond Carpet Cleaning in respect of the financial year ending 31 December and outlines the steps we take to prevent modern slavery and human trafficking in our business and supply chains. Richmond Carpet Cleaning is committed to conducting all aspects of its operations ethically, transparently, and in full compliance with applicable laws and regulations relating to modern slavery.

Our Commitment and Zero-Tolerance Policy

Richmond Carpet Cleaning has a zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, child labour, and exploitation. This policy applies to every aspect of our operations, including our employees, contractors, and suppliers. We do not tolerate any practice that deprives individuals of their freedom or undermines their fundamental human rights.

All managers and supervisors are responsible for promoting a culture of integrity and respect, ensuring that working conditions within our business are safe, fair, and free from coercion. Any breach of this policy is taken extremely seriously and may result in disciplinary action, termination of contracts, or reporting to the appropriate authorities.

Our Business and Supply Chains

Richmond Carpet Cleaning provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our supply chains include providers of cleaning chemicals, machinery and equipment, personal protective equipment, vehicles, office supplies, and occasional subcontracted services for specialist or large-scale work.

We recognise that certain sectors and geographies present a higher risk of modern slavery. Accordingly, we apply increased scrutiny to suppliers that source goods or services from higher-risk industries or regions, and we actively seek to work with partners who share our ethical values and compliance standards.

Supplier Due Diligence and Audits

To support our zero-tolerance stance, Richmond Carpet Cleaning carries out due diligence on key suppliers before entering into or renewing a business relationship. This includes assessing their policies on labour standards, health and safety, and ethical conduct, as well as reviewing publicly available information where appropriate.

We reserve the right to conduct audits of existing suppliers when considered necessary, which may include requesting documentation, conducting site visits where practical, and reviewing subcontracting arrangements. Where areas of concern are identified, we expect suppliers to take prompt corrective action. Continued non-compliance with our standards can lead to suspension or termination of the business relationship.

Reporting Channels and Whistleblowing

Richmond Carpet Cleaning encourages all employees, contractors, suppliers, and other stakeholders to report any concerns or suspicions of modern slavery or unethical labour practices connected to our business or supply chains. Individuals are encouraged to raise concerns directly with line management, senior management, or through existing internal reporting mechanisms.

Reports can be made confidentially, and we will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith. All reports are taken seriously, investigated promptly, and, where appropriate, escalated to external authorities. We are committed to learning from any incident to strengthen our approach and prevent reoccurrence.

Training, Awareness, and Responsibilities

We aim to increase awareness of modern slavery risks among our staff, especially those involved in procurement, supplier management, and recruitment. Training and guidance are provided so that relevant team members understand how to identify potential warning signs and the steps to take if they have concerns.

Overall responsibility for our modern slavery approach sits with the company leadership, who ensure that policies are implemented and reviewed. Operational managers are responsible for embedding these standards in day-to-day activities, including supplier interactions and staff supervision.

Monitoring, Review, and Continuous Improvement

Richmond Carpet Cleaning is committed to continuous improvement in the prevention of modern slavery. We monitor the effectiveness of our policies and processes by reviewing supplier performance, incident reports, and feedback from employees and stakeholders.

This Modern Slavery Statement is reviewed annually to reflect changes in legislation, industry best practice, and developments in our operations and supply chains. Where necessary, we update our procedures and expectations of suppliers to strengthen protections against modern slavery.

This statement has been approved by the leadership of Richmond Carpet Cleaning and represents our ongoing commitment to act ethically and responsibly in all aspects of our business and to help eradicate modern slavery wherever it may occur.